In pictures: CIO and CMO forum tackles 'Uniting humans and machines for customer success'
Technology and marketing leaders gather for the third annual CIO and CMO Executive Connections in Auckland. Here are pictorial highlights from the event.
Technology and marketing leaders gather for the third annual CIO and CMO Executive Connections in Auckland. Here are pictorial highlights from the event.
IDC looks at digital transformation trends across the globe, and their impact on New Zealand
But businesses must put both their clients and customers in the driving seat, giving them control and quashing any false claims that AI will replace humans at work, writes Sam Daish of Xero
Misuse of data could compromise privacy or individual rights, prompt incorrect decisions or a misapplication of skills and, ultimately, drive a very consequential loss of employee trust in the organisation, writes Ben Morgan of Accenture Interactive NZ
Patrick Kuiper, information technology and digital director at Smith&Smith, talks about taking a SaaS first approach, the nuances of vendor management and experimenting with emerging technologies in the era of rapid change.
Hunter has been working in the health and disability sector for the past 15 years
“It’s less formal than a hackathon, but could help organisations unearth new ways to grow the business,” says Sonya Crosby of Bank of New Zealand.
More than 500,000 customers will now have access to the innovative payments platform, says.Simon Tong, ASB executive general manager digital, data and brand
Pressure to adapt skill sets to new technologies, and the threat of automation of some jobs mean that every professional must now ensure their own skill set does not become obsolete
Auckland Airport is trialling the use of 3D technology to detect goods that pose biosecurity risks
“Conversation agents present a huge opportunity to increase customer and employee engagement in a cost-effective manner,” says Ambit CEO Josh Comrie
Plus: NZME’s OneRoof.co.nz partners with Valocity, Tahi Rua Toru Tech winners, Counties Power invests in ECL Group
Watch out for the fading of the term ‘digital transformation’ as a standalone marketing term, reports Claus Mortensen of Ecosystm
The top challenge? You simply can’t walk away from existing clients, existing services that they buy and the cash flow that they produce, while simultaneously repositioning yourself for the digital world
Having an excellent IT strategy can be good for nothing unless is aligned with the business strategy of your company. We examine what IT governance is all about and which frameworks you can implement in your organisation