Jade and Ambit to build ‘next generation chatbots’

“Conversation agents present a huge opportunity to increase customer and employee engagement in a cost-effective manner,” says Ambit CEO Josh Comrie

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Jade has partnered with local conversational engagement experts Ambit to deliver intelligent digital employee platforms that enable natural and realistic chat experiences across any channel, including popular messaging apps and virtual assistants.

The ‘built by Jade, powered by Ambit’ next-generation chatbots aim to make the creation of conversational agents cost-effective, quick and easy. Jade are known for their focus on the customer experience and Ambit’s fully managed, turn-key solution delivers a seamless AI-driven platform.

“Conversation agents present a huge opportunity to increase customer and employee engagement in a cost-effective manner,” says Ambit CEO Josh Comrie, who co-founded the company in 2017. “Ambit has constructed a world-leading platform to enable a reduction in the time to value for organisations entering this space.”

Eduard Liebenberger, head of digital at Jade, says “our goal is to free people from mundane and repetitive tasks and make their lives easier.”

“Starting with user experience, the Jade and Ambit expert technologists design brilliant conversational platforms using free text and voice, prototype and test them with real customers, then deploy and support them.”

“Our unique solution allows customers to tweak the conversations themselves – they don’t need expensive IT consultants to do this for them.”

Jade’s 250 staff develop high-performance enterprise solutions, create engaging customer experiences through digital strategy and design, and develop advanced technology platforms.

The company is headquartered in Christchurch, with offices in Auckland, Dunedin, Sydney, Melbourne, and the United Kingdom.