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Bringing Out the Best in Generation Y

Bringing Out the Best in Generation Y

They’re your high-maintenance, entitled, technologically sophisticated and fickle new talent pool. Generation Y, aka the Millennials, is also potentially the most high-performing generation in decades. Here’s the low-down on what makes them tick and how to work most effectively with them

What Makes Generation Y Different

A generation is shaped by the events and circumstances its members experience at certain phases in life, beginning with childhood, according to generational theorists William Strauss and Neil Howe. Common generational traits initially develop as a result of social attitudes toward children and child-rearing norms at the time.

Generation Y kids were born when there was tremendous reinvestment in childhood development along with an increase in parental involvement in their children's daily activities. Millennials have been growing up with fully scheduled lives, moving from one adult-led activity to the next. The parents of Millennials continue to play major roles in the lives of their children as they enter adulthood. This trend is best exemplified by the phenomenon of "helicopter parents" - those hovering, intervening moms and dads who ensure their children receive HSC coaching, help with university acceptance essays and job applications, and maintain pressure on educators and employers to advance their children's interests.

Generation Y is also the product of the self-esteem movement that infiltrated public schools in the 1990s and proclaimed all children winners. Members of Generation Y have repeatedly been told they are special. They have received high doses of acclaim for all activities in which they participate, and thus tend to rely upon external praise from authority figures (parents, teachers, bosses) to encourage their efforts and validate their accomplishments. Raised under the shadow of Baby Boomer idealism, Millennials have been taught they can make a difference and are therefore entering the workplace with a strong sense of civic investment and social responsibility and expect the same of the organizations they work for.

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