Risk Management / Opinions

6 Things to Know About Choosing a New IT Vendor

We tend to approach new vendors based on the products they sell and choose vendors largely based on what we believe the products do. Unfortunately, this leads us to buy solutions that we often never fully deploy or that often fail to meet our expectations. What's more, we rarely conduct a causal analysis of the problems.

Written by Rob Enderle15 Aug. 14 23:53

Kenneth van Wyk: After Snowden

Restoring trust in our information systems after Edward Snowden's NSA revelations will take years -- if it can be done at all.

Written by Kenneth van Wyk09 Jan. 14 13:58

Target: Deceive first, answer questions later

Issuing deceptive statements is no way to win back customers' trust. That's a lesson for anyone who might find itself in Target's position someday.

Written by Evan Schuman28 Dec. 13 16:48

Where’s the prenup?

In the case of technology contracts, I am an advocate for a prenup. We are talking about businesses - businesses don’t have a natural end point. They can go on forever, or end abruptly.

Written by Simon Martin03 Nov. 13 12:46

Technology procurement is like a marriage

A list of the basic 'don'ts' to consider before saying 'I do' to a technology investment - whether it is hardware, software or serviceswhether it is hardware, software or services.

Written by Simon Martin28 Oct. 13 07:38

De-risking the cloud

The attractiveness of adopting cloud services continues to grow. Who can argue against access to the latest technologies, a pay as you go model, rapid provisioning/de-provisioning and on demand scaling? All of these benefits lead to improved agility, faster time to market and a business focus on the business (not managing IT). Many of the risks of cloud computing have become less frightening as organisations have become more comfortable with data sovereignty and availability issues.

Written by Wayne Tufek16 Oct. 13 16:43

Who can pry into your cloud-based data?

Can anyone access the data that you trust to the safekeeping of a cloud-computing vendor? It's a good question, made all the more relevant by the revelations regarding the National Security Agency's Prism program. So how can you best address these issues in your contract with your cloud vendor?

Written by Thomas Trappler16 July 13 14:42

Confessions of a 'recovery professional'

A CIO said I was like the guy who turned up the day after hurricane Katrina -- I come in when technology transformations fail.

Written by Bradley de Souza13 May 13 14:25

Working in the Vortex

Most days the modern chief information officer faces climate change issues: changes to the business climate and environment driven by fluctuating economies, tighter regulation and compliance, ever more complex business structures, human resource issues - the list goes on. It is a vortex environment that requires a wide palette of skills. To keep pace with the growth, speed and complexity of operating in such a vortex , CIOs have morphed into technical specialists with strategic and visionary skills, and are turning their attention to the challenge of developing more robust risk-management strategies and policies.
In the "bad old days", technical specialists were not considered part of the strategic management team but merely part of the back office of the business. The focus was on creating technology solutions as requested by the company. Typically, this used to involve getting a specification brief, then retreating to the basement to spend the next eight to 20 months working to produce something that met those specifications.

Written by Oliver Barrett03 Aug. 08 22:00

Keys to credibility

The CFO can be one of the most influential individuals in your enterprise, in terms of how IT is perceived and managed. However, at times, the two do not see eye to eye and view each other as stumbling blocks to achieving their individual and enterprise goals. This is particularly problematic when a “parent/child” relationship exists because the CIO reports to the CFO.
I hear recurring (and disturbing) themes from CIOs that many CFOs think:

Written by Mary Ann Maxwell09 Sept. 07 22:00