Sudima Hotel Group deploys Infor hospitality management software
Part of digital transformation programme of the New Zealand hotel chain
Part of digital transformation programme of the New Zealand hotel chain
“Our customer focus journey started two years ago and since then we’ve been working to make it easier for people to do business with us, and put the customer at the heart of everything we do,” says Roy Baker, general manager corporate services, Porirua City Council
"New Zealand has consistently punched above its weight in the five years that these awards have been running,” says Jefferson King, IDC NZ market analyst
SAP CEO Bill McDermott on how organisations can compete in this space
Chatbot developers can differentiate themselves from the pack - using one of the most time-tested communication methods, writes Brodie Wooler of FaceMe
Just because something is new doesn’t mean it is useful. Here are some pointers to find out if what you’re being offered is just a glittering pile of bad ideas
Succeeds Simon Moutter, who resigned today as managing director and director
It’s a fair question, given that business fads do come and go, writes Darryl McClay of DesignThinkers Group
It is a “sideways” move and I am doing something I am passionate about, connecting with customers, says Diaz, who joined the vendor in 2000
Executives from SkyCity, Foodstuffs and PwC share their experiences as their organisations foray into AI
Plus: TeamTalk wins telecommunications managed services deal with Powerco
Patrick Kuiper, information technology and digital director at Smith&Smith, talks about taking a SaaS first approach, the nuances of vendor management and experimenting with emerging technologies in the era of rapid change.
Boundaries between IT and the business will fade, and this will impact the CIO role and IT function
Daniel Vijlbrief, a pediatrician at UMC Utrecht (Dutch University Hospital), taps analytics to help save lives of preterm infants
“Now more providers are on board, we’re hoping employers will put payday filing on their New Year to-do list,” says Richard Owen, customer segment leader at Inland Revenue.