Google's favoring of its own services in search results doesn't just harm competitors, it also harms consumers, according to research sponsored by a complainant in the EU antitrust trial against the company.
If the waiter was rude, your hotel room dirty or the plumber sloppy, you should be able to say so online without fear of getting slapped with a lawsuit.
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Yelp has filed a lawsuit against Revleap, a company that says it can help businesses improve their ratings, though Yelp says it actually spams them and cons them out of money.
The U.S. Federal Trade Commission has ended a nearly year-long inquiry into Yelp's businesses practices, after some companies claimed they received unfair or fraudulent reviews after turning down pitches to advertise.