Digital human joins customer service team at Southern Cross Health Society
‘Aimee’, the AI-powered digital assistant, was developed with UneeQ
‘Aimee’, the AI-powered digital assistant, was developed with UneeQ
CEO Nick Grayston explains the retailer’s latest digital transformation initiative
TSB has implemented Temenos Infinity, a digital front office product, to accelerate customer growth by giving Kiwis the ability to join the bank via the easy–to-use, website application process.
‘Our ultimate vision is for passengers to simply walk through the airport unencumbered’
How to reposition the ICT department as modern tech evangelists and tech-driven innovation leaders
Executives left the company in droves late last year after a widely panned redesign of Snapchat, and any uptick is a welcome sign Snap has stemmed user losses.
There are three critical questions organisations need to answer when deploying digital tools, says Liz Maguire of ANZ, based on their experience with the launch of their digital assistant ‘Jamie’
We’re already facing a digital skills shortage and this is set to worsen unless we act soon, writes Patrick Quesnel of Microsoft New Zealand
It’s a fair question, given that business fads do come and go, writes Darryl McClay of DesignThinkers Group
But businesses must put both their clients and customers in the driving seat, giving them control and quashing any false claims that AI will replace humans at work, writes Sam Daish of Xero
Patrick Kuiper, information technology and digital director at Smith&Smith, talks about taking a SaaS first approach, the nuances of vendor management and experimenting with emerging technologies in the era of rapid change.
Daniel Vijlbrief, a pediatrician at UMC Utrecht (Dutch University Hospital), taps analytics to help save lives of preterm infants
“Now more providers are on board, we’re hoping employers will put payday filing on their New Year to-do list,” says Richard Owen, customer segment leader at Inland Revenue.
Inside the Voluntari.ly weekend hackfest in Manukau
We’re fast entering a world in which computers can see, understand and react - and the possibilities are endless, writes FaceMe lead scientist, Dr Jason Catchpole