It can be hard for women at the top of the corporate ladder to really drive change. (Its a challenge for men, too.) Moderating a panel at the recent Women in Technology Summit, though, CIO.com columnist Rob Enderle discovered that women outside the C-suite are driving change at many technology companies. Credit a willingness to embrace analytics.
Every business, it seems, needs a data scientist, but not everyone knows what to look for. The four qualities of a good data scientist described here will help you first write a job description and then evaluate candidates for your data scientist vacancy.
Pivotal unveils the Pivotal Big Data Suite, an all-you-can-eat software, support and maintenance platform that's designed to provide access to all the technologies required to build a business data lake with a single pricing metric.
The ever-increasing complexity of data about IT environments is making it increasingly difficult for organizations to make effective IT decisions.
As times change, so does the role of IT. A generation ago, it had to embrace PCs and client/server solutions. Now IT departments are faced with the consumerization of technology. Could the same analytics that helps companies predict customer behavior help IT departments stay relevant?
Nearly half of all contact centers consistently collect and report on metrics that they never use to improve the customer experience, according to a new survey.