CIOs and IT leaders approaching their next PC technology refresh had better do some serious preparation. Technology refreshes—when enterprises replace one-third to one-quarter of their PC fleets each year on a rolling basis—have become pretty routine in recent years. But several factors are coming together right now to make refresh decisions more complicated and more fraught with risk, says Bruce Michelson, Hewlett-Packard’s national lifecycle manager. “This refresh is kind of a perfect storm,” says Michelson, who travels to HP’s Fortune 500 customers to study and share best practices regarding PC lifecycles.
Think of the factors affecting your next refresh as simultaneous storm fronts bearing names like Consumer IT and Virtualisation. (It almost goes without saying that Microsoft Vista upgrade plans, if you have them, will factor into this refresh cycle.)