Gartner to CIOs: Review outsourcing arrangements to mitigate geopolitical risks
Gartner outlines steps to address risks organisations can - and can’t - control
Gartner outlines steps to address risks organisations can - and can’t - control
As CIOs lead the drive towards digitalisation of the organisation, the need to rethink differently about how they manage the changing mix of strategic IT suppliers.
Forecasts smart machine technologies will render the offshore model obsolete for competitive advantage
CIO of the Department of Immigration and Citizenship, Bob Correll, has left the agency for retirement and is set to be replaced early next month.
The final months of an IT services contract are an ideal time for outsourcing customers to negotiate with their vendors for improvements in price and service quality. As the deal end-date approaches, the customer wields more power than at any other point in the relationship since the client can seriously consider alternatives without the threat of termination fees or other penalties.
Prices for outsourced desktop support have been decreasing steadily over the last three to four years, but some recent rock-bottom deals may be too good to be true.
The ever-increasing economic pressure continues to drive IT professionals to take a closer look at infrastructure outsourcing as an efficient means of filling their resource gap and driving business transformation. As a result there are a number of best practices in IT infrastructure outsourcing engagements that can help the process along.