Deploying RPA? Be strategic from day one: Prof Leslie Wilcocks of the London School of Economics
Have a transformational, long-term agenda, not a one-off project or pilot, says the foremost expert and author on knowledge work automation
Have a transformational, long-term agenda, not a one-off project or pilot, says the foremost expert and author on knowledge work automation
Nearly 70 per cent of organisations in Australia are content for IT decisions and spending to be driven by business units, away from the direct control of the CIO.
New study reveals HR, finance, customer service and operations control majority of technology budgets across Australia and New Zealand
ICT leaders share strategic insights for the year ahead.
Thanks to the cloud and mobile devices, ‘shadow IT’ has become a key concern for CIOs in every industry. Here, CIOs share their real-world experiences reining in tech outside their formal control.
Gone are the days when government CIOs could expect to exercise total control over how their agencies invested in ICT.
Every recent study of security vulnerabilities has come to the same conclusion: The human factor is a greater risk to organizations than flaws in technology.
IT managers are probably aware that their software environments may dramatically change over the next five years, but they may not be aware that the complexity and management costs associated with the adoption of next-generation software technologies could ultimately reduce a company's ability to innovate.
Deployment of varying types and levels of software as a service, multiple flavours of service-oriented architectures and open source-based software can be expected to have a significant negative effect on many companies' abilities to be more broadly innovative. A review of customer, vendor and user announcements shows there is likely to be significant spending on and deployment of SaaS, open source and SOA over the next five years.