services - News, Features, and Slideshows

• Samsung's Artik Cloud to challenge Microsoft's Azure in IoT

  Microsoft's Azure has a rival in Samsung's new Artik Cloud service.

• The Upload: Your tech news briefing for Wednesday, August 5

  China moving cops on-site at Internet companies... Do-Not-Track gets some bite...Lollipop lag shows Android is really fragmented...and more tech news.

• OneDrive finally lets you sync shared folders

  Microsoft has finally begun rolling out support for syncing shared folders to a user's computer through its OneDrive cloud storage service.

• Microsoft to make enterprise security tools generally available

  Microsoft will be making two services generally available as part of the company's push to improve the security of businesses' data.

• Report: Microsoft paying $320m for Cloud security provider Adallom

  Microsoft is said to be paying $320 million to acquire Adallom, a Cloud security provider whose services might help Microsoft in its new push toward becoming a "Cloud-first" company.

• 9 tips for launching a new product or service

  So you are about to launch a new product or service, or are thinking about it. Congratulations. Unfortunately, having the best idea (or product or service) in the world may not get you buzz, or sales, if the right people don't know about it. Here are nine steps you can take to increase the odds of your rollout being successful.

• IT customers slow to embrace outsourced DevOps

  IT organizations are increasingly interested in adopting DevOps models to deliver applications faster, better and cheaper to the business, but they're not inclined to look to their IT service providers for help with these efforts.

• Why CIOs can't wait to renegotiate their outsourcing contracts

  As business needs--and the new technologies required to support them--evolve ever more rapidly, outsourcing contracts signed just a year or two ago are already getting stale. That's why Mayer Brown business and sourcing technology partner Dan Masur is advising companies to revamp their outsourcing deals right now to not only access new options, but also to cut significant costs.

• Captive Offshore Centers More Cost Effective Than Outsourcing

  A new study from the Everest Group reports that most global in-house offshore centers deliver more savings than offshore outsourcing.

Whitepapers about services

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  Creating a Superior CX Online

  Learn how the federal government is taking notice of lessons learned in the private sector because it's beginning to understand that citizens are also consumers—and as such, are looking for the same streamlined experience they get elsewhere online when interacting with the government.

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  2013 Trends to Watch: Cloud Services

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  The Value of Social Data