Breaking down barriers
The desire to see information technology align with the goals of the business it serves seems as old as the IT industry itself. The fact that this is still talked about indicates how little progress has been made.
The importance of aligning IT with the business is even more vital when implementing service-oriented architectures. The idea of breaking up the deployment of technology into discreet interoperable services based around business processes requires an in-depth understanding of what those processes are, how they are used, and their interdependencies with other processes within the business.