What is a Net Promoter Score (NPS)? A guide for CIOs
To find out your company’s Net Promoter Score, all you have to do is ask your customers one simple question. That question can tell you a lot about where you stand in terms of customer loyalty.
Net Promoter Score - News, Features, and Slideshows
News about Net Promoter Score
-
-
‘You can’t fake a true omnichannel experience’
Cue Clothing CIO Shane Lenton on how to take on - and partner with - digital giants