The disruption of Disney
I believe that Disney is one of the smartest, most customer-centric corporate organisations in the world…but this paragon of service might well be under threat.
I believe that Disney is one of the smartest, most customer-centric corporate organisations in the world…but this paragon of service might well be under threat.
Steven Sasson built the first digital camera in 1975. He worked for Kodak. Thirty-seven years later, Kodak went out of business because it failed to embrace technology it had invented.