What I learned from being ‘customer zero’
Julie Canepa, CIO Australia and New Zealand at Cisco, on why today’s ICT teams need to become ‘customer and outcome obsessed’ and co-innovate with the business
Julie Canepa, CIO Australia and New Zealand at Cisco, on why today’s ICT teams need to become ‘customer and outcome obsessed’ and co-innovate with the business
“We are an IT shop just like anybody else, but we happen to be doing it for one of the world's largest tech companies,” says Julie Canepa, CIO for Cisco in Australia and New Zealand.