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News

• The 11 biggest issues IT faces today

  From securing IoT to retraining IT talent to finding new revenue streams, CIOs have more than their share of concerns keeping them up at night

• CIO upfront: With the enterprise cloud, the journey is likely to be more important than the destination

  It is important to develop an IT strategy harnessing cloud-based innovation without stifling it, writes Daniel Lund of Accenture NZ.

• Slack cofounder: 'We didn't have a sense of the scale it could grow to'

  If there's anything Cal Henderson knows about, it's scaling technology to keep up with extremely rapid growth.

• 7 tips to transform difficult stakeholders into project partners

  According to a report by the Project Management Institute (PMI), Managing Change in Organizations: A Practice Guide, "Trust is identified as particularly important in obtaining support for and participation in change efforts. Executives and employees see change differently: (a) senior managers typically see change as an opportunity for both the business and themselves; and (B) employees typically see change as disruptive, intrusive, and likely to involve loss. When managing change, it's essential to identify the key issues, such as loss of turf, attachment, meaning, future, competency-based, and/or control."

• Top CIOs Start the Journey to the 'Digital Enterprise'

  Back in 1980, the woman who now runs the data center at State Street Bank started her career there by pricing a mutual fund in a ledger book. That process would get automated as the bank became a computerized enterprise. Today, she can connect State Street's systems with those of customers and partners and produce sophisticated reports to let customers analyze the mutual funds they might buy. That's the digital enterprise.

• Gamification Helps Utility Companies Change Customer Behavior

  In exchange for discounts from their favorite companies, people will like corporate Facebook pages, fill out surveys and join mailing lists. But power companies have to get their customers to do more than that.

• Oracle says state wanted to take 'unacceptable risk' with health care website transition

  The blame game between Oracle and the state of Oregon is going into overtime, even before their dueling lawsuits over the disastrous Cover Oregon health insurance exchange website make it into court.

• SAP looks to long-time ally IBM for help expanding in the Cloud

  SAP's Hana Enterprise Cloud service will be made available through IBM's global Cloud infrastructure, in a move that expands options for customers around the world who are considering moving their business applications off-premises to the Cloud.
  

• Price tag for troubled SAP project will skyrocket to nearly $1 billion, audit says

  The cost of finishing a massive SAP software overhaul at a New York gas utility will rise to nearly US$1 billion from an original estimate of $383.8 million, a newly released audit report has found.

• How to avoid an Oracle ERP upgrade disaster

  Users who have gone through the experience advised their peers during OpenWorld

• Oracle co-CEO Mark Hurd: Our IP will help us win in the Cloud

  Though Oracle co-CEO Mark Hurd's title may have changed recently, his job running the company's sales and support operations really hasn't. But he does have a whole lot more to sell and support these days, and it's all in the cloud.

• Microsoft plots Dynamics CRM update with an eye on marketing, global expansion

  Microsoft is poised to release a major update to its Dynamics CRM and marketing applications in a bid to gain market share against rivals such as Salesforce.com.

• County set to rip and replace troubled SAP software system

  Commissioners in Jefferson County, Alabama, are poised to vote for removal of a problematic SAP software system in favor of a new system developed by Tyler Technologies, after spending some US$20 million over a number of years.

• Oregon sues Oracle over troubled health insurance website

  Oregon has filed a long-expected lawsuit against Oracle over its role developing the state's troubled health insurance exchange website, alleging the vendor fraudulently induced Oregon to pay hundreds of millions of dollars for software and services that didn't work as promised.

• SAP takes steps to simplify pricing and licensing

  It took some time and considerable internal effort, but SAP says it has made good on a pledge to simplify its software pricing and licensing model.