IT outsourcing - News, Features, and Slideshows

It's not just cheaper prices pushing down IT outsourcing contract values. The 'new normal' for outsourcing presents risks and opportunities for customers and IT service providers.

HCL and CSC, companies that have often competed for customers, have teamed to focus on legacy application modernization and cloud hosting. Could partnerships formed by rivals prove more valuable than mega-acquisitions as IT outsourcing providers respond to changing market dynamics?

The decision by the Texas Department of Transportation last June to outsource IT operations fits squarely into an IT job pattern that dominated last year.

IT service providers are big on talk of innovation these days—except when it comes to their own sales practices. It seems as if many vendor sales teams have been pulling from the same bag of frustrating and ineffective tricks to try to win deals since the dawn of IT outsourcing.

Most outsourcing analysts and consultants will tell you that the future of the traditional IT services industry is uncertain.

Parceling out an IT services portfolio among a number of vendors is the new normal for IT outsourcing. However, these multi-sourcing arrangements are complicated -- if things go wrong there's no single provider to blame. Here are eight steps you can take to manage liability in a multi-sourced environment.

A new study from the Everest Group reports that most global in-house offshore centers deliver more savings than offshore outsourcing.

If Satya Nadella is celebrating his first 100 days as CEO of Microsoft today, no one can blame him, a corporate leadership expert said.