SaaS to transform the insurance industry in five years
Their IT departments should prepare to become "brokers" between the wider business functions and relevant SaaS vendors, says Charles Juniper of Ovum.
Their IT departments should prepare to become "brokers" between the wider business functions and relevant SaaS vendors, says Charles Juniper of Ovum.
A study by Juniper Networks and the Economist Business Unit finds that IT is succeeding at improving the efficiency of business processes, but most IT departments are failing to take the next step in becoming a strategic partner for business.