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  • MS Office alternatives: Many are trying, few are buying

    When it comes to deploying Microsoft Office alternatives such as Google Apps, Zoho or Lotus Symphony, enterprise IT managers are in a state of intense curiosity but are still not ready for widespread adoption, according to a new Forrester research report entitled "Market Update: Office Productivity Alternatives."

    Written by Shane O'Neill13 May 11 05:18
  • Panel: The cloud requires fresh IT skills

    As organizations move more of their applications to the cloud, they might find themselves needing skills different from what their system administrators now possess, according to IT executive panel discussions on cloud computing on Wednesday.

    Written by Joab Jackson06 May 11 03:28
  • How to plan now for hybrid cloud management

    There's no question that cloud computing will be the trend to alter organizations' infrastructure the most over the next few years, especially as firms transition from basic server virtualization to the private cloud. But today these environments are still relatively immature, acting as two distinct entities; applications are deployed in one or the other. But private cloud will not be the end of the road for cloud computing. Over the next three years, leading edge IT shops will start blurring the boundaries between public and private IaaS environments, so that applications can move between them based on immediate needs and economics-known as hybrid cloud. Enterprise architects can begin planning for this now by creating a road map that lays out the necessary capabilities for a hybrid cloud and using these to evaluate the capabilities provided by today's vendors and products.

    Written by Galen Schreck04 May 11 02:19
  • Forrester: Public cloud growth to surge, especially SaaS

    On the heels of the controversial Amazon EC2 cloud outage last week, research firm Forrester published a timely report on the growth potential of the major public cloud categories.

    Written by Shane O'Neill27 April 11 05:51
  • Mitigating the risk of cloud services failure

    One of CIOs' biggest concerns about the infrastructure-as-a-service model has been the loss of control over assets and management that enterprises might experience upon moving into a multi-tenant environment. While analysts and early adopters of infrastructure-as-a-service offerings have argued that such apprehension is rooted more in fear than fact, Amazon's recent public data center debacle has given everyone good reason to question the reliability of the public cloud.

    Written by Stephanie Overby26 April 11 05:28
  • Cloud CIO: Security vs. dangers of analysis paralysis

    In his book "Predictably Irrational," Dan Ariely cites a study conducted at an upscale Menlo Park grocery store (speaking of which, how irrational is it that the Kindle version of this book costs $9.99, while the paperback version costs only $9.29 ... but I digress). The two professors published a paper based on the outcome of the study. Its title: Choice is Demotivating.

    Written by Bernard Golden26 April 11 02:30
  • How to get more Twitter followers: 5 do's and don'ts

    Twitter has evolved into one of the most popular, go-to tools when it comes to reaching broad audiences, whether you're promoting content, branding yourself as an expert in a field or networking with individuals who share similar interests.

    Written by Kristin Burnham23 April 11 04:33
  • Don't Buy Into the Cloud-Based Call Center--Yet

    It seems nearly every technology vendor is selling some sort of service "in the cloud"-the ubiquitous suffix has been attached to everything from critical systems like <a href="http://www.cio.com/article/679429/Microsoft_s_Cloud_ERP_Plans_Get_Mixed_Reactions">ERP</a> to mundane processes like printing. The latest pitch is for the cloud-based call center.

    Written by Stephanie Overby15 April 11 23:57
  • CIO priorities reflect NBN opportunities in ANZ: Gartner

    Organisations are looking to make the most of opportunities associated with the National Broadband Network (NBN), with Gartner Executive Program’s annual CIO agenda survey showing that networking, voice and data communications are a higher technology priority in Australia and New Zealand than globally.

    Written by Georgina Swan13 April 11 23:45
  • Gen Y vs. Gen X: Who causes more IT headaches?

    You've heard the Gen Y stereotypes before: They're lazy workers, exude entitlement and have been reared on social technologies that they bring into the workplace, whether IT departments like it or not.

    Written by Kristin Burnham06 April 11 05:30
  • CIOs must join the era of empowerment

    Talk to any CIO and one issue inevitably surfaces: How do CIOs cope in a world where they can’t keep up with what their employees are doing?

    Written by Georgina Swan05 April 11 23:34
  • A place in the cloud

    More enterprises are shifting their less critical ICT off premises. We feature New Zealand organisations that have embraced the move with differing approaches -- from enthusiasm and confidence, to great caution.

    Written by Stephen Bell05 April 11 10:56
  • Finance's Role In Controlling Use Of SaaS

    When it comes to the decision whether to subscribe to a software-as-a-service (Saas) approach for certain IT functions, finance is where the buck should stop. Having data exist outside the organization can pose challenges to compliance, governance, and business intelligence -- all areas where the CFO rules.

    Written by Sandra Gittlen05 April 11 09:42
  • Integrating social media is hard to do

    Consumers check in on Foursquare. Your employees chat with customers on Facebook. Everyone tweets. Social media is everywhere, right? Not quite.

    Written by Kim S. Nash29 March 11 06:11