Ian Laurie - News, Features, and Slideshows

News

  • CIO upfront: In praise of intelligent bots, not smart ones

    If your chatbot replaces one kind of wasted time with another, or makes information harder to find, bin it. If it’s a decorative replacement for a checkout process, don’t build it, writes Ian Lurie of Portent

    Written by CIO New Zealand25 Sept. 18 06:30