human resources - News, Features, and Slideshows

• Hannah Walton is new head of digital at Metlifecare

  Neil Cowie now solarcity CEO, Humankind Workplace Employee Experience awardees, iSANZ honours cybersecurity leaders

• Diversity policies rise, but actual diversity stalls in NZ boards - report

  The lack of progress in gender and ethnic diversity raises the question of whether companies see creating diversity policies as an easy alternative to actually implementing diversity, according to the latest NZ Census of Women on Boards

• Uncertainty will frame CIOs’ transformation agendas in 2020

  But this will also create an opportunity for CIOs to step forward and lead, reports Forrester

• CIO upfront: Don’t forget to evolve policies for the digital workforce

  Your first engagement is likely to be with your security team, asking them to supply a log-on for your digital workers. How you start this conversation is critical, writes Rob Mills of Blue Prism

• A look at the CIO’s new role - culture change agent

  The importance of building a digitally dexterous workforce calls for closer partnerships between the CIO and chief HR officers, reports Gartner

• Tips for Leaving Your Job the Right Way

  Who hasn't wanted to throw up their hands and just walk out of the office? Don't do it. Learn the proper etiquette for leaving your job and ensure that your career and reputation remain intact after you leave your current position.

• CRM: Obstacles and opportunities

  CRM stands for Customer Relationship Management. It is a strategy used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. Good customer relationships are at the heart of business success. There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. The more useful way to think about CRM is as a strategic process that will help you better understand your customers’ needs and how you can meet those needs and enhance your bottom line at the same time. This strategy depends on bringing together lots of pieces of information about customers and market trends so you can sell and market your products and services more effectively.
  What is the goal of CRM?

Whitepapers about human resources

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  Advance your tech career in one simple step

  Following your passion blindly, developing skill sets, and growing your network may not necessary be the gateway to career success in the IT industry. Find out the 6 ways you can gain a competitive advantage in the technology labour market and a new model that can help you define a fulfilling career.

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  Delivering value to the business