Ash Shah, Regional Property and Casualty CIO and Chief of Staff at AXA Asia, speaks about the adoption of self-service and omnichannel strategies in the insurance industry and how it can benefit from ecommerce businesses lessons.
Discussions on big data and analytics have shifted from piloting, to getting value from full deployments. Here are some lessons from early adopters.
They are at a disadvantage as firms with websites and social media activities earn more and expect growth, says MYOB CTO Simon Raik-Allen.
eBay on Friday put a notice on its home page urging users to change their passwords after security experts criticized it for failing to promptly alert customers about a massive break-in and data theft.
Music subscription services, such as Pandora and Spotify, are the fastest-growing segment of the music industry, but since they hand over 60% to 70% of their revenue to record labels, they will inevitably fail unless something changes, a new report shows.
The future was supposed to be automated and computerised. But it turns out that automation is creating demand for the human element.