Digital human joins customer service team at Southern Cross Health Society
‘Aimee’, the AI-powered digital assistant, was developed with UneeQ
‘Aimee’, the AI-powered digital assistant, was developed with UneeQ
‘Miku’ coaches support teams on work-life balance issues and project management
AI-powered model treads the digital runway at this year’s NZ Fashion Week
Superintendent Rob Cochrane, acting CIO at NZ Police, talks about innovative programmes being developed by cops and ICT teams working side by side
The digital human will be integrated with Serko’s Zeno product, which processes up to 20,000 bookings per day
Your communications with customers can’t be robotic and stilted, writes Kevin Adams of FaceMe
There are three critical questions organisations need to answer when deploying digital tools, says Liz Maguire of ANZ, based on their experience with the launch of their digital assistant ‘Jamie’
With AI advancing by the day, this is a question begging to be answered, writes Piers Smith of FaceMe
‘Are Kiwi business leaders taking an ostrich-like approach with AI and keeping their heads in the sand?’
Liz Maguire, head of digital and transformation at ANZ Bank, says Jamie, the avatar, provides vital lessons on digital inclusion and innovation
"Our staff will have the time to help our customers with more complex issues. We are not using our digital assistant to replace frontline staff,” says Helen van Orton, director of customer operations at Vodafone.
Industry leaders talk about shifting mindsets and taking steps to foster diversity and inclusion in the sector
AI is the 21st century steam engine, so how do we manage it? Tech-anthropologist Genevieve Bell talks about the rise of AI and its impact on the future.
Intelligent digital humans are filling the gaps in traditional ways to support cardiac patients. Marie Johnson of the Centre for Digital Business and FaceMe CEO Danny Tomsett explain how.
Chief digital officer Nikhil Ravishankar talks about Vector's latest foray into AI