Breaking down the barriers to ICT excellence
Why Sarah Thirlwall of Counties Manukau Health is unfazed by the constant flux in the CIO role.
customer focus cio - News, Features, and Slideshows
News
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The investigative CTO
Student Job Search Aotearoa's registration numbers were falling. Phil Tanner explains why this was actually a positive outcome.
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Enterprise mobility: Avoid knee jerk developments
Raymond Yong of Davanti Consulting shares five lessons from successful mobile implementations.
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CIO Upfront: The User Experience guru
Caroline Jones of Aderant says her job is about striving to marry the complex demands of end users with business strategies. She explains why her field – user experience – is becoming a strategic imperative for organisations.
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In search of a digital strategy
New Zealand Trade and Enterprise (NZTE) is working with businesses across the country on how to “unlock the value” from broadband and develop their future prospects using digital content and technology.
And the “poster child” for the company that has achieved this is Air New Zealand, says John Ferguson, sector manager - digital content and technology at NZTE. -
Five 'zero cost' CRM strategies
It's not shocking that many companies are scaling back, delaying or canceling IT projects. Recent Gartner survey data of 475 IT decision makers in global enterprises with 1000 or more employees found that more companies are actually postponing or scaling back computing projects rather than canceling them outright.
Conventional wisdom would hold that customer relationship management (CRM) software is one area of the business not to be ignored during tough financial times. But who's got millions to spend on new CRM apps and functionalities?