The CIO transition to commercial expert
Astute CIOs use contracts as ‘business enablers’ as they find themselves managing more complex supply networks.
Astute CIOs use contracts as ‘business enablers’ as they find themselves managing more complex supply networks.
If your project is agile, and your contract isn’t, you may be signing up for a major dispute, writes Stuart van Rij of Wigley & Company.
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The typical cloud computing contract can look downright simple to an experienced IT outsourcing customer accustomed to inking pacts hundreds of pages long that outline service levels and penalties, pricing and benchmarks, processes and procedures, security and business continuity requirements, and clauses delineating the rights and responsibilities of the IT services supplier and customer.