AI for fraud detection to triple by 2021
Advanced analytics and biometrics fast becoming central to anti-fraud programmes, according to a new global survey
Advanced analytics and biometrics fast becoming central to anti-fraud programmes, according to a new global survey
Cigna's latest 360° Well-Being Survey reveals how NZ stacks up with the rest of the world in this area of healthcare
'Until there’s more certainty and transparency around data, privacy, and security, technology adoption in the home will be challenged.'
IoT, AI and cybersecurity will be important technology themes in the next five to 10 years, reports Frost & Sullivan.
Digital opens the door to new customers, but a human touch and personalised service is key to loyal and ongoing customer relationships, reports Verint.
Despite analysts and the media turning their attention to multi-factor authentication and biometrics, passwords are still one of the most important authentication methods. This paper discusses potential password policies. · We’re keen to move beyond passwords because they’re insecure or they waste time, and security can suffer because users have poor password hygiene · Anecdotal evidence suggests that between one-sixth and one-third of all help desk calls still focus on passwords · According to Gartner, calls for basic password resets can constitute 20% or more of calls to the average service desk