Why you need to combine analogue thinking with digital sophistication
Digital futurist, Anders Sorman-Nilsson, tells CIO-CMO Exchange attendees why seamless and emotionally inspired customer experience is vital when you're digitally hacked
Digital futurist, Anders Sorman-Nilsson, tells CIO-CMO Exchange attendees why seamless and emotionally inspired customer experience is vital when you're digitally hacked
Joins 17 countries, including Australia and the UK, in confirming its commitment to the practice of openness in government.
Digital opens the door to new customers, but a human touch and personalised service is key to loyal and ongoing customer relationships, reports Verint.
In our high-tech connected world, utilising customer data analysis is critical to stay in the game, but so is ramping up the ethics around this space.