Even for businesses not subject to the GDPR, the decision gives a taster of how New Zealand privacy law is likely to develop as the Privacy Bill makes its way before Parliament, write Hayley Miller and Campbell Featherstone of Kensington Swan
Boundaries between IT and the business will fade, and this will impact the CIO role and IT function
Great customer service requires a systematic reinvention of established technology, data and operations
‘We live in the age of ‘ME', where ‘I' as the consumer now hold all the power.’
Data can add tremendous value to a company – but can also damage a brand if you don’t protect, leverage it or get it right.
Hiring and embedding product managers is just the start of becoming a customer-led organisation
CIOs recognise they need to help drive fast change, not be a source of friction.
Automation, cloud, external services, and empowered business users will reduce the number of people needed in IT, reports Forrester.
It will be a 'year of action', according to Forrester analysts as they weigh in on the trends to prepare for in 2017.
When your goal is to disrupt the market, it helps to use disruptive technologies as well, the CIO of Skinny demonstrates.
So how is this environment impacting ICT departments?
In steady, moderate growth technology markets, where should CIOs invest or cut back?