Machine learning and AI
News, Features, and Interviews
News
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How to sell data and analytics to stakeholders
There’s an inherent need for data-driven business decision making, but linking this demand to specific business benefits and outcomes can be difficult
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Microsoft to probe work of Israeli facial recognition startup it funded
AnyVision, based outside Tel Aviv, has come under scrutiny following reports by Haaretz's TheMarker business newspaper and NBC News that its technology is used to surveil Palestinians who live in the occupied West Bank.
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IoT in 2020: The awkward teenage years
The internet of things will see more growth in 2020, along with more growing pains - security, lack of complete solutions
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Firms combining AI and IoT far more competitive than those using only IoT - study
“It is fair to say that most successful IoT operations are actually ‘AIoT’ operations,” says Oliver Schabenberger, chief operating officer at SAS.
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From ‘practical blockchain’ to ‘shadow AI’: A look at the top strategic ICT trends for 2020
Prepare for the impact of these trends — they will transform industries and your business, reports Gartner
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Tackling one of the biggest issues today - the ethics of AI
We all have a role to play in this and need to be aware of what is happening in the wider ecosystem of technologies, writes Russell Berg of Quanton
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Tech and trust will be top drivers for customer loyalty in 2030 - study
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
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SAS helps organisations bridge 'last mile of analytics’: Moves open source models beyond the lab
New solution aims to bring together data scientists and IT/DevOps to help organisations register, deploy and monitor open source models in one central environment.
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The top 5 technologies to deliver a unified CX
The customer engagement centre and contact centre have been integrating in silos for decades, with limited sharing of customer interaction channel functionality and data.
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CIO upfront: Don’t forget to evolve policies for the digital workforce
Your first engagement is likely to be with your security team, asking them to supply a log-on for your digital workers. How you start this conversation is critical, writes Rob Mills of Blue Prism
Interviews