CIO50 2020 #26-50: Shehan Bala, UneeQ

Shehan Bala says he constantly challenges other leaders within UneeQ to critically assess whether or not everything they are doing right now is directly moving them towards their vision for the company. “This is an important health check to ensure that we are using data and evidence to confirm that we are delivering value to our customers, and not getting led astray by confirmation bias,” says Bala, chief product officer at UneeQ, the Kiwi firm that provides AI-powered digital humans to organisations across the globe.

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