Stories by Mary K. Pratt

Best Places to Work in IT 2019: The Jet Propulsion Laboratory’s tech workers are given tools to ‘solve difficult problems that no one else has solved.’

IT budgets must not only reflect short-term strategic plans but also drive innovation. Here’s how to ensure you’re delivering tactical IT and services that produce true digital transformation.

Legacy technology can hinder your ability to meet changing market dynamics. Here’s how to prioritize and execute IT modernization efforts that drive business value.

Business intelligence (BI) leverages software and services to transform data into actionable intelligence that informs an organization’s strategic and tactical business decisions.

Business analysts have traditionally served as a bridge between an enterprise IT department and the business units to ensure that software has the functions that users need. But the role is evolving to include responsibility for successful adoption of new software applications.

Despite new methodologies and management techniques meant to head off spectacular failures, critical technical initiatives still fall flat at an alarming rate. Here’s how IT can learn from its mistakes.

The award-winning CIO at Schindler Group is using digital tools -- sensors, analytics, mobile -- to take the No. 2 elevator company to the top.

1. Bi-modal IT is real, and it's likely to be embraced by your company

Mike Samaras has worked steadily in IT for a decade, starting when he was 17 and fresh out of high school.

Business coach and psychologist Andrew Thorn wants leaders -- both people in positions of authority and those who influence in their everyday roles -- to think beyond business results to focus on the legacy they create. Thorn lays out his ideas in his new book, Leading With Your Legacy in Mind: Building Lasting Value in Business and Life.

Here are five things you need to know about digital signs, which will soon feature bandwidth-hogging video files that need to be linked to back-end systems and consumer smartphones.

After three years of poring over how customers used its first mobile app, SeaWorld Parks and Entertainment recently rolled out a new set of apps designed to engage park visitors with a more personalized, interactive experience.

An online supply chain platform helps Wolverine Worldwide integrate a major acquisition and become more agile

Whirlpool CIO Mike Heim is taking IT, and all the other business units, in a new direction. Heim is moving the company, with its 69,000 global employees, to http://www.computerworld.com/s/article/9247616/4_things_to_do_now_to_get_ready_for_the_Internet_of_Things?. He says the move could transform how Whirlpool employees get work done by increasing real-time collaboration. Indeed, he sees the potential for IT-driven transformation in other areas, too. Here Heim, who joined Whirlpool in May 2012 after 33 years at pharmaceutical giant Eli Lilly, shares his ideas on leading IT through change.

Lord & Taylor's mobile app lets customers scan photos in print ads and buy the items with their smartphones, without ever going to the retailer's website.