BMC Software Inc. will lay off between 825 and 875 employees, or around 12 percent of its global workforce, as part of a plan to reduce costs and improve its bottom line, the Houston maker of systems management software announced Monday.
Online brokerage Harrisdirect has launched an automated service agent that interacts with its Web site visitors through an instant messaging-like interface, fielding their typed questions and providing text answers in real time.
Because of its geographically dispersed staff and high percentage of telecommuting employees, Intellicare, which operates health-related call centers, has drawn big benefits from implementing an instant messaging platform.
Through a network of medical contact centers and telecommuting nurses, the company offers medical phone support for some 250 clients, such as hospitals, health insurance companies and doctor group practices. For example, a group of doctors may hire Intellicare to handle their patient calls after business hours.
Electronic Data Systems (EDS) plans to lay off between 15,000 and 20,000 employees over the next two years as part of an effort to slash US$3 billion in costs, the company's Chairman and Chief Executive Officer Michael Jordan said Thursday during a question-and-answer session at a conference.
Five Across has launched an instant messaging (IM) product for business users on Monday that the startup vendor hopes will be a workplace alternative to free, consumer-oriented, public IM services and pricy enterprise-class IM systems.
Electronic Data Systems Corp. (EDS) tripled its net income and exceeded revenue expectations in its second quarter of fiscal 2004, while its chief executive acknowledged that past missteps continue to afflict the company, particularly its problematic and gargantuan U.S. Navy/Marine Corps Intranet (N/MCI) project, the company announced Wednesday.
Google has filed a registration statement with the U.S. Securities and Exchange Commission (SEC) for an initial public offering (IPO) of common stock, putting the Internet search pioneer on its way to becoming a public company.
The U.S. has slipped to sixth place in a worldwide ranking of e-business readiness, the worst showing since 2000, when the study was first conducted.
The major reason for the U.S. slip is its broadband per capita penetration of only 7 percent, according to the 2004 E-Readines Rankings, done by the The Economist Intelligence Unit in cooperation with IBM Corp.'s Institute for Business Value. South Korea leads the world in broadband penetration with 27 percent, according to the study.
Amazon.com Inc.'s net revenue and net profit both grew healthily in its fourth quarter, ended Dec. 31, 2003, compared with 2002's fourth quarter, and helped the online retailer close 2003 with an annual profit, a first for the company, it announced Tuesday.
MIAMI (10/15/2003) - Microsoft Corp. on Wednesday released to some customers a beta version of its Windows Server 2003 operating system for systems using Advanced Micro Devices Inc.'s 64-bit Opteron chip.
HP has unveiled new services designed to assist clients with the management and implementation of storage systems.
A California software development company being sued in the U.K. for copyright infringement asked a U.S. court on Tuesday to declare it is innocent of the charges under U.S. law.
BulletProof Technologies Inc., based in Calabasas, California, seeks a declaratory judgement from the court stating it has not infringed any U.S. copyrights from its U.K. accuser, Navitaire Inc.
Although the merits of The SCO Group's legal claims against Linux are questionable, companies using Linux shouldn't take the matter lightly, according to Gartner.