Digital equality for all? Apparently not, just ask Alexa
We appear to be on the verge of segregating society into haves and have nots again, and arguably - on the basis of people’s accents. Just ask Alexa, posits Vaughan Robertson.
We appear to be on the verge of segregating society into haves and have nots again, and arguably - on the basis of people’s accents. Just ask Alexa, posits Vaughan Robertson.
We all need to dispel the assumption that change is transitory, writes 'change junkie' Vaughan Robertson.
I believe that Disney is one of the smartest, most customer-centric corporate organisations in the world…but this paragon of service might well be under threat.