Stories by Bruce Harpham

Organisations are ditching side books and upping compliance audits while exploring the impact AI, blockchain and augmented reality will have on their enterprise resource planning systems.

From neglecting to prioritize key strategic initiatives to failing to adjust project estimates, weak IT management practices are threatening IT’s ability to get the job done.

Improved customer relations, increased employee productivity, new revenue streams — big benefits await those who breathe new life into their business intelligence strategies.

Poor training can sink a technical implementation, derail a digital transformation or leave you scrambling to fill gaps when employees leave. Here’s how to structure you training practices for practical success.

Technical transformations are all too often derailed by poor change management. Here’s how to map out and execute a smooth, successful transition.

Solid business intelligence is essential to making strategic business decisions, but for many organizations, BI efforts are derailed by poor data practices, tactical mistakes and more.

Poor data quality, broken add-ons, and ineffective integrations are just a few of the tell-tale signs that you may need to refresh your CRM system — or scrap it altogether and start anew.

Enterprise resource planning systems reap business efficiency by tying together disparate systems and services. But an ERP implementation can quickly unravel into disaster if you don’t heed these early warning signs.

IT audits can feel like a grim nuisance, but great value awaits those who heed these common mistakes that inevitably lead to an IT audit disaster.

Four organisations share real-world insights into staffing a successful AI effort from the ground up.

It’s not as far-fetched as it sounds. Your technical skills might be just what it takes to land a plum job in sales.

Several trends are drawing increasing attention to hardware asset management, which begs the question: Do you know where your computers are?

While the feds have certainly put hurdles in place to prevent abuse, outsourcing IT in a highly regulated industry like banking may very well lead to higher standards and quality outcomes.

CIOs of Microsoft, Verizon, AT&T and United Technologies share how they reached the CIO office. Your mission: Study their experience and learn how to follow in their footsteps.