Does 99.5% planned uptime = 99.5% actual uptime?
If you are evaluating cloud financial management applications, a common question is “how often does the system go down?” For most of the leading cloud vendors, they have a strikingly similar answer: 0.5% of the time, phrased as “99.5% uptime”. That sounds very impressive, but does that really mean your application will be up and running 99.5% of the time? The short answer is no.