Stories by Jen A. Miller

5 keys to supply chain management success

As technology has spun forward, so has how supply chains work and the best practices to manage them. Here are five keys to supply chain management success.

Written by Jen A. Miller05 Aug. 17 01:52

Why gifts cards are the new favorite target for fraud

With tighter post-financial crisis regulation on larger amounts of money, and safer chip-enabled debit and credit cards, fraud has shifted to a new target, gift cards.

Written by Jen A. Miller04 May 17 02:48

How to conquer a CRM monster

A network of travel agencies found the CRM system it had been using for eight years had become a monster, so it turned to a cloud-based option -- and the results were off the charts.

Written by Jen A. Miller08 Dec. 16 23:00

The dangerous cost of ‘free’ Wi-Fi

If it seems too good to be true, it probably is. Free Wi-Fi is no exception to this adage. Security company Avast tested this theory by setting up a number of free fake Wi-Fi hotspots to see how many people would take the bait. They caught a lot of fish.

Written by Jen A. Miller29 July 16 23:25

What are hackers up to these days?

The short answer: They’re targeting sites in North America, where they’re planting malware in ad networks and launching dating site spam.

Written by Jen A. Miller23 May 16 22:56

Are IT executives blind to cybersecurity threats?

If IT leaders and IT workers can’t agree that there’s a problem, what are the chances that they’ll actually implement the cybersecurity policy they need?

Written by Jen A. Miller11 April 16 21:00

Has telecommuting finally become mainstream?

As the desire for workplace flexibility continues to be an accepted fact of contemporary working life, more and more businesses are wrestling with how exactly to embrace – or curtail – telecommuting as the new normal.

Written by Jen A. Miller04 April 16 21:38

People are (still) the biggest security risks

Social engineering and ‘download this attachment’ scams are back – as if they ever left – and working better than ever, unfortunately.

Written by Jen A. Miller25 March 16 22:52

The real cost of unused software will shock you

A new study shows that, on average, each computer in every office around the world has about $259 of unnecessary, unwanted or unused software on it. That’s a lot of shelfware – and it’s costing companies big-time.

Written by Jen A. Miller20 Jan. 16 23:15

The year in fraud: 2015 in 13 numbers

It's that time of year: Round ups, hot takes and eulogies for the year abound. We're no different, but we're going to tell the story of 2015 a little differently -- though numbers. Ten of them to be exact. In no particular order, here's how hackers and scammers and the many security flaws they found got us on edge for this year … and the next.

Written by Jen A. Miller16 Dec. 15 15:16

Welcome to the Internet of stupid (hackable) things

The rise of IoT technology brings with it the promise of innovation the likes of which we’ve never seen. But the reality of everything being connected can have unintended consequences, not all of them useful.

Written by Jen A. Miller27 Nov. 15 15:00

How to recognize an online fraudster

The capability to profile potential cybercriminals, along with the implementation of chip-and-pin credit cards, may produce a reduction in the amount of money lost to online fraud each year. But that doesn’t mean the threat will go away entirely.

Written by Jen A. Miller11 Nov. 15 16:40