CIO

Snap restarts user growth with original shows, Android overhaul

Executives left the company in droves late last year after a widely panned redesign of Snapchat, and any uptick is a welcome sign Snap has stemmed user losses.
  • Reuters (CIO New Zealand)
  • 24 April, 2019 08:04
A woman stands in front of the logo of Snap Inc. on the floor of the New York Stock Exchange (NYSE) while waiting for Snap Inc. to post their IPO, in New York City, NY, U.S. March 2, 2017. REUTERS/Lucas Jackson

A woman stands in front of the logo of Snap Inc. on the floor of the New York Stock Exchange (NYSE) while waiting for Snap Inc. to post their IPO, in New York City, NY, U.S. March 2, 2017. REUTERS/Lucas Jackson

Snap Inc's original shows and rebuilt Android app helped it add Snapchat users for the first time in three quarters and beat analyst revenue expectations, but that was not enough to push its shares higher after a sharp run up this year. 

Snap said the number of daily active Snapchat users rose to 190 million in the first quarter from 186 million in the prior period, but remained below the 191 million it had a year earlier.

The figure, widely watched by investors and advertisers, beat analysts' average estimate of 187.2 million daily users, according to IBES data from Refinitiv.

Overall revenue jumped nearly 40 percent in the quarter from a year earlier as Snap was able to wring more ad revenue out of each user. 

Executives left the company in droves late last year after a widely panned redesign of Snapchat, and any uptick is a welcome sign Snap has stemmed user losses. 

Chief Executive Evan Spiegel has worked to turn Snap's business around while the company largely avoid privacy and other scandals plaguing bigger rivals like Facebook Inc. 

Snap did not give specific guidance on future user growth, but cautioned that growth rates tend to be higher in the first quarter versus the second quarter. 

Shares of the company, which rose 12 percent immediately after the results, gave up most of their gains to trade up marginally at $12.08. They have more than doubled in value so far this year. 

"Things are improving at Snap, and that could be putting it mildly - although with the shares up 100% so far this year, that’s pretty priced in," said Nicholas Hyett, an analyst at Hargreaves Lansdown, in a note.

In an effort to increase how much time users spend on the app, Snap, which faces stiff competition from Facebook's Instagram, launched more than 50 shows and publisher stories in international markets alone during the reported quarter. 

It also rebuilt its Android app, which had more bugs and a worse user experience than its iOS app. Snap had prioritized development on the Apple ecosystem through its stock market debut in 2017.

Snap's revenue, which it earns from selling advertising on the app, jumped 39 percent to $320.4 million and beat Wall Street's average estimate of $306.6 million. 

Revenue growth was helped by new ad formats like unskippable commercials on its original shows, which are housed on the Discover page, a panel on the app that contains publisher content along with influencer content. 

"Snap is maintaining, which is a good place for them considering they still lack any clear direction on how to expand or pivot its app beyond the under 34-year-old demographic," said Jessica Liu, a marketing analyst at Forrester. 

Snap's focus on privacy and communication between friends has helped it avoid problems with misinformation and the spread of abusive content, which have been an issue for Facebook and Google's YouTube, two of Snap's main rivals for digital ad dollars.

Average revenue per user jumped 39 percent to $1.68 during the quarter from a year earlier.

The company's net loss narrowed to $310.4 million, or 23 cents per share, from $385.8 million, or 30 cents per share, a year earlier. 

Excluding items, the company lost 10 cents per share in the quarter, beating analyst estimates of losses of 12 cents per share.

For the second quarter, Snap said it expects revenue of $335 million to $360 million. That compares with the average analyst estimate for revenue of $348.5 million, according to IBES data from Refinitiv. 

Earlier this month, Snap launched a gaming platform within its Snapchat app featuring original and third-party games such as Zynga Inc's Tiny Royale.

(Reporting by Vibhuti Sharma in Bengaluru and Sheila Dang in New York; Editing by Arun Koyyur and Meredith Mazzilli)