CIO

When the IoT meets your IT department…

The key question to ask before plunging your organisation into the IoT sea.

The IoT (Internet of things) is nothing new in that networked, connected and (semi) intelligent devices have been around for a long, long time.

Given that the connectivity between devices with an IP address via the internet is a fact of life, the combination of the microminiaturization of devices with mobility, has given birth to the IoT.

Whilst the convenience of being able to check out your home refrigerator’s contents, status of your home heating system or your BBQ via your Smartwatch may appeal to some, how this translates into your business with known value, known cost and known risk as another matter altogether.

Anyone with a manufacturing or industrial background would recognise that many organisation’s own IoT has been doing the serious work of supervising, controlling and otherwise managing key physical processes within the organisation. Just that they were known by another, less alluring name- SCADA systems. SCADA is an acronym for Supervisory Control And Data Acquisition.

May industrial, engineering or related processes, whether that be your manufacturing plant and equipment, automated warehouse and distribution systems, building security, water reticulation, airport air traffic control systems or city traffic management systems, are monitored and remotely managed by SCADA systems.

SCADA is regarded as a subset of the broader term for what are termed Industrial Control Systems (ICS). These are computer controlled systems which help keep industrial or engineering processes operating within their expected performance envelopes. More importantly, these systems manage processes that exist in the physical world.

Now add in the pervasive IP addressability of devices, connectivity via the internet and mobility, and voilà- we have the IoT on a potentially massive scale.

IoT + IT department = ?

Enterprise IT departments have their origins in the processing of financial and back-office data. Historically IT was known as the EDP Department (Electronic Data Processing). This is a far cry from the current remit of most enterprise IT functions, which support most, if not all business activities. Contemporary business has become, for the most part, absolutely dependent on the effective running of their IT systems, irrespective whether they be owned an operated within their own data centres, externally hosted and managed or in the Cloud.

Now that the IoT has potentially extended the scope of SCADA systems or introduced new, interconnected systems, how certain are you that your organisation’s executives and shareholders are fully aware of the value, costs and risks associated with embarking on an ‘IoT’ initiative?

“It is imperative that assurance, security and governance professionals take notice of the IoT trend because it has the potential to redefine the risk equation within many enterprises.” ~ ISACA 2015 report entitled ‘Internet of Things: Risk and Value Considerations‘

If your IT department is being bypassed or excluded from any IoT discussions within your organisation, maybe it’s time consider which specific executive is accountable for managing the risk?

If you’re not sure, then ask the question before plunging your organisation into the IoT sea.

Rob Livingstone (rob@rob-livingstone.com) is a mentor, consultant, and industry advisor. He is the author of <i>Direction through Disruption</i> and Navigating through the Cloud. He is a fellow of the University of Technology, Sydney’s Faculty of Engineering and IT, where he lectures to higher-degree students on leadership, strategy and innovation.

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