Vodafone launches first X-Squad for customers
These technical customer service experts have been handpicked for their people skills and ability to solve complex problems, says Antony Weldon, acting customer operations director.
These technical customer service experts have been handpicked for their people skills and ability to solve complex problems, says Antony Weldon, acting customer operations director.
“We’re going to have at least 100 cell sites upgraded by December when we switch on our 5G network,” says Vodafone NZ technology director Tony Baird.
“4G was the transformation of the smartphone. 5G is the transformation of the Internet of Things,” says the Vodafone NZ CEO.
Join forces to help Kiwi firms on their digital transformation programmes
“We are excited to be working with Nokia to deliver a commercial 5G network for Vodafone and New Zealand, building on our proud heritage of being first to deliver to Kiwis, the best mobile technology available at the time, including 2G, 3G, 4G and now 5G,” says Tony Baird, technology director, Vodafone New Zealand.
The completion of the deal is still contingent on necessary regulatory approvals.
Launches TOBi the chatbot as an innovative way of offering customers a quicker web chat service.
Claire Govier has a headstart when grappling with the issues raised by a more mobile workforce and the demands of staff who want to use their personal devices at work.