Kevin Angland of Mercury: ‘We want to remove any barrier to collaboration’
The GM digital services at Mercury talks about essential actions to prepare any organisation for continuous, massive change in the digital era
The GM digital services at Mercury talks about essential actions to prepare any organisation for continuous, massive change in the digital era
One of the fastest growing fintechs in New Zealand began as a spreadsheet to simplify tax payments for a group of friends
TSB has implemented Temenos Infinity, a digital front office product, to accelerate customer growth by giving Kiwis the ability to join the bank via the easy–to-use, website application process.
Emma Lavelle, FaceMe’s customer success manager at FaceMe, says there are a few things you need to consider along the way
Chief technology officer Gary Baird shares lessons learned as Inland Revenue undertakes one of the largest and most ambitious business transformation programmes in the Southern Hemisphere
Jamie has a human face, voice and expressions, and can answer questions on the most frequently searched for topics on the bank’s online help section.
The cost of getting privacy wrong is becoming significant, and a cost that can undo hard work spent designing products and services which look amazing, but fail to meet regulatory requirements and customer expectations of privacy, write Hayley Miller and Campbell Featherstone of Kensington Swan.
The ICT team at St John talks about the steps leading to the delivery of the electronic Patient Report Form (ePRF), which has now been used over a million times by ambulance services across New Zealand.
Goal is to make the data transfer and payment reconciliation process faster and more transparent between brokers and insurers
When it comes to developing enterprise applications, organizations are increasingly realizing that user experience is as important as functionality. In response, vendors are taking a more agile approach to building those apps in order to better meet users' needs.