How to sell data and analytics to stakeholders
There’s an inherent need for data-driven business decision making, but linking this demand to specific business benefits and outcomes can be difficult
There’s an inherent need for data-driven business decision making, but linking this demand to specific business benefits and outcomes can be difficult
Some marketers’ ambitions have backfired, as consumers both directly and indirectly reject brands’ overtures, cautions Gartner
A knee-jerk, quick response to a mandatory cost-cutting challenge can certainly reduce cost in the short term. However, without proper evaluation, these costs often return in the medium to long term.
Gartner outlines steps to address risks organisations can - and can’t - control
CIOs have to make many hard choices as their organisations navigate geopolitics, economic shifts, and the ascendance of digital giants
Ensure you understand and address these issues in your strategic planning over the next 12 to 18 months, advises Kristian Steenstrup of Gartner
Gartner says complex geopolitical environment and cloud adoption are impacting ICT investment decisions.
Many CIOs will take the normal approach of cutting discretionary spending, delaying starting new projects or cutting back on recruiting. It’s time to take a contrarian view, writes Andy Rowsell-Jones of Gartner
The customer engagement centre and contact centre have been integrating in silos for decades, with limited sharing of customer interaction channel functionality and data.
While corporate CIOs see the distributed ledger technology as innovative, blockchain is unlikely to become technically and operationally scalable anytime soon.
The pre-eminence of blockchain in society will start to emerge by 2030, but enterprises will need to start preparing for it now, writes David Furlonger of Gartner.
These have the potential to optimise or transform public services and should be included in the strategic planning of government CIOs over the next 12 to 18 months, says Rick Howard of Gartner
But finds less than a third of RPA adopters have implemented the technology for financial reporting
“As intelligence is at the core of all digital businesses, IT and business leaders continue to make analytics and BI their top innovation investment priority,” says Jim Hare, research vice president at Gartner.
The importance of building a digitally dexterous workforce calls for closer partnerships between the CIO and chief HR officers, reports Gartner