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News

• Southern Cross Hospitals appoints chief digital officer

  Trevor Delany takes on inaugural role following six years as head of IT at BP New Zealand

• TSB works with Temenos to upgrade online account opening and onboarding

  TSB has implemented Temenos Infinity, a digital front office product, to accelerate customer growth by giving Kiwis the ability to join the bank via the easy–to-use, website application process.

• Kiwi firm Aider expands AI products across North America

  Aider has announced its entrance into the United States and Canada by simultaneously unveiling integrations with Square, Shopify, QuickBooks Online and Amazon Alexa.

• Gough Group taps DXC for Microsoft Dynamics 365 rollout

  “This new Dynamics 365 platform was driven by the vision of our group CEO, Liz Ward, to improve visibility to critical business information and make many of our older processes either redundant, or more efficient,” says Grant Taylor, chief digital officer at Gough Group.

• Moonshot innovations should be part of the CIO portfolio

  ‘Focus on seemingly unsolvable problems and don’t stop until you succeed’

• CIOs and centennials: Working with ‘natural digital connectors’

  “CIOs who know how to retain, inspire and lead Gen Zers will reap the rewards from their hard work, passion and disruptive ideas,” says Gartner.

• Movers and shakers: Tracy Voice takes on chief digital officer role, new CIO post for Garry Collings

  Tracy Voice takes up the chief digital officer role at Capital and Coast District Health Board after more than seven years as CIO at the Ministry for Primary Industries.

• NZ Customs completes migration to Govt.Container service from Datacom

  “The containerisation service has allowed us to reduce our application development and release costs, as well as adopt more modern application development and support practices,” says NZ Customs CIO Mathew Black.

• 5 essentials to create an AI that speaks human

  Your communications with customers can’t be robotic and stilted, writes Kevin Adams of FaceMe

• Kiwi property fund manager chooses IBM and Salesforce for digital transformation programme

  “Property funds management typically lags in technology adoption and this partnership with IBM positions us to lead the industry in New Zealand,” says Mark Francis, managing director at Augusta Capital.

• The most successful CMOs solve data challenges: Qrious CEO Nathalie Morris

  The 2019 Mood of Marketing Report reveals key marketing characteristics of high growth Kiwi firms

• How RPA became the fastest-growing segment of the global enterprise software market

  RPA software is now the fastest-growing segment of the global enterprise software market, reports Gartner

• NZ businesses 'reinvent' themselves in the age of e-commerce

  NZ Post report shows e-commerce continues to rise and challenge local retailers - and how the latter can thrive through this change

• Queenstown hotel finds hi-tech housekeeping system a competitive advantage

  The Rees replaces paper and clipboard with digital cloud-connected devices that cleverly estimate cleaning times by examining guest type and use-pattern

• A clarion call to ‘learn, unlearn and relearn’

  Guillermo Diaz Jr, who has moved from global CIO to senior vice president, customer transformation at Cisco, on why leaders and their teams have to transform themselves regularly for the digital era