What I learned from being ‘customer zero’
Julie Canepa, CIO Australia and New Zealand at Cisco, on why today’s ICT teams need to become ‘customer and outcome obsessed’ and co-innovate with the business
Julie Canepa, CIO Australia and New Zealand at Cisco, on why today’s ICT teams need to become ‘customer and outcome obsessed’ and co-innovate with the business
Guillermo Diaz Jr, who has moved from global CIO to senior vice president, customer transformation at Cisco, on why leaders and their teams have to transform themselves regularly for the digital era
Cisco’s 2019 CISO Benchmark Study cites challenges in managing multiple vendors and inadequate cybersecurity training for staff
It is a “sideways” move and I am doing something I am passionate about, connecting with customers, says Diaz, who joined the vendor in 2000
Cisco Live spotlights ways to tackle the common issues organisations face as they transform for the digital era