“Critical to the success of any CIO is the team around them, and the most important lesson I have learned has been to ensure that I put in place the most effective team possible,” says Mandy Kennedy, chief technology officer of Regional Facilities Auckland.
Rebecca Chenery has been leading a cultural and digital transformation of Watercare for nearly three years now.
“Through this digital transformation, the most significant change achieved has been the cultural shift towards agile, collaborative, cross-functional team working across all areas of the business – not just projects delivering digital solutions,” she says.
“We have an explicit ‘non-technology first approach’,” says Nicholas Fourie, vice president – ICT at Fisher & Paykel Healthcare. The goal for him and his team is to become so integrated in the business, so they are called upon to solve problems whether there is a digital solution or not.
Tower is well on its way to transforming into a digital challenger brand, says Peter Muggleston, chief operating officer at the insurance firm.
Nisha Clark, head of technology at Downer, says the data warehouse model they have started will be applied to the company business in Australia. It is the first time in the company’s history an initiative driven out of technology in NZ has been accepted as the Downer Group standard, and will be used to support the ANZ business from New Zealand
Gallagher Group CIO Neville Richardson says IS provides a model of culture change for the rest of the organisation. “We demonstrate the need to go all in with agile.”
Mark Beder says delivering 5G and New Zealand’s wireless future are the key focus for his team at Spark New Zealand.
Rebecca Thomas heads the PwC Asia Pacific CIO Council, and through this, influences the global PwC IT community
ANZ is always looking for opportunities to improve and personalise customer experience by providing a more natural and simple interaction, says Craig Bunyan, general manager technology at ANZ New Zealand.
“Integration activity has played a constant role in delivering smoothly functioning operations at Vocus,” says its CTO Steve Kurzeja.
Nathan Scott says Valocity Global has demonstrated strategic leadership in solving a critical need for innovation in markets restricted by legacy technology and manual processes. In doing so, it has brought choice and transformational change to the property valuation industry for the first time in several territories.
“My team is predominantly embedded into other functional areas,” says Andrew Haddad, CIO of Vodafone New Zealand. “We work in an agile manner, which is an inherently innovative way of working in a large organisation, and aim to support all other teams to be successful via great digital platforms.”
“The most important lesson I have learnt so far is to be open-minded in my perspective as a leader,” says Christine Yip, business improvement manager at LSG Sky Chefs NZ.
Anna Brodie and her team at Education Payroll delivered EdPay, a fully online payroll service for schools that is replacing the infamous Novopay.
AUT has implemented the most comprehensive cybersecurity campaign, which not only addressed threats behind the scenes, but also increased awareness among staff and students, says its CIO Liz Gosling. “While cybersecurity may be regarded by some as ‘housekeeping’, the increasing sophistication of threats means the risk of members of staff and students being exposed to them are greater. This can no longer be seen as business as usual at the university."