Peter Yates of Spark Ventures: Eight pointers for standardising service management
The head of operations, platforms and IT for Spark Ventures talks about the group's recent deployment of BMC Remedyforce.
Stories by Edited by Divina Paredes
Pervasive trust services to deception tactics: Gartner’s top 10 information security trends for 2016
Security and risk leaders need to fully engage with these technologies, advises Gartner analyst Neil MacDonald.
Disruptors and innovators: Icehouse identifies 10 up-and-coming Kiwi digital startups
Lightning Lab Auckland Programme works with the latest entrepreneurial talent
How CIOs can help the enterprise enter or create new markets
Create a vision of what the business would look like if IoT and smart machines are used to their full potential, advises Gartner.
In brief: Massey University chooses Axios Systems to power service management beyond IT
“We’re very excited about the capability of assyst, and the potential it has to improve outcomes for our internal teams and for our customers,” says Alistair James, acting CIO, Massey University.
The 'availability gap': Growing gulf between what IT can deliver and what users demand
Number of downtime incidents and the length of downtime greater than a year ago, reports Veeam.
PMOs should evolve to support bimodal IT and digital business: Gartner
Gartner lists best practices for an effective project management office
5 key ingredients for building a high performing team
Marco Mancesti of the IMD Business School says these insights apply to both startups and large firms.
How to build a change capable organisation
Successful organisations can prioritise specific change initiatives one over another. They know how to kill projects so they are not resurrected, writes David Miller, CEO and founder of Changefirst.
Social loafing and other top teamwork ills
Knowing what to look out for can be half the battle, according to Dr. Mario Moussa, Dr. Derek Newberry and Madeline Boyer, authors of the book Committed Teams.
CIO Upfront: ‘Why you need a business strategy for digital, not a digital strategy for your business’
Kevin Fitzsimons of Element Digital Consulting writes about why organisations often get it wrong when they commit to a digital transformation.
A lesson on marketing automation from Xero: 'A simple data approach can transform your business - and make your customers love you'
Guido Stark, data architect at Xero, shares the nuts and bolts of marketing automation that can help businesses achieve scale, without soaring costs.
CIO Upfront: Breakthrough or middle ground?
The CIO has the opportunity to be the most significant change agent within the senior leadership team, so what is stopping them? Rohan Light of Decisv writes about the challenges CIOs face in the digital economy.
CIO Upfront: How NZ can unleash a new digital public service ecosystem
Digital consumers are also 'digital citizens' and have similar expectations of their governments to provide dramatic changes in the way they operate, writes Justin Gray of Accenture.
CIO Upfront: Bimodal IT should not mean splitting your organisation
James Valentine of Fronde writes why some organisations succeed – and others struggle - as they apply this strategy for digital transformation.